At Eurotech, we’re always experimenting with innovative methods to improve your online experience. Whether it’s by adding new features, boosting browsing performance, or expanding our product line, the fact remains that our website is a difficult platform to maintain due to its sheer size (now over 900 products) and number of functionalities.

Things break occasionally, and other times they don’t behave as they should. Even when we resolve these issues, the website may still not function properly for you. This is due to Cache.

Cache is a feature that is available in every web browser (like Chrome, Firefox, Edge, etc.). It’s essentially a local repository for website data. Simply put, in order to speed up your interaction with the internet (how quickly websites open, how quickly you navigate through them), your browser will save a version of the website you just visited so that the next time you visit it, you won’t have to “download” all of the information because it’s already stored and available in your computer/browser.

Although this is generally a good thing, it may cause problems for websites that change frequently (such as Eurotech’s). Let’s imagine you come to our website shortly after it has broken down and is just not functioning properly. The version of the website that will be stored in your computer, is the one that malfunctions.

How to fix this?

So, what are our options for resolving this? Caches are usually cleared (or reset) by your browser after a certain amount of time has passed. For example, it could be 30 days following your visit. But we can’t wait that long; we need it done right away!

Just follow these easy steps and you’ll be on your way!

 

For Google Chrome

• On the top right corner, click on the 3 dots icon.

 

 

 

 

• Click on More Tools followed by Clear browsing data

 

• That will open a new window. Simply click on the Advanced tab and check the Cookies and other site data and Cached images and files box. Follow that by simply clicking on Clear data. You should get a loading animation and once that’s done you’ll be good to go.

 

• Once that is done, simply close your browser and reopen it – any layout or behavioural issues (if solved by us previously) should not persist on your computer and should be fixed.

 

If you have any other questions, feel free to contact us!